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Terms of Service

1. Agreement to Terms

By accessing and using Viral Assistant ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

Service Provider:

holy grail e.U.

Kugelmanngasse 1A, 1230 Vienna, Austria

E-Mail: contact@theholygrailcompany.com

YouTube Terms of Service:

By using Viral Assistant's YouTube integration features, you agree to be bound by the YouTube Terms of Service. Our Service uses YouTube API Services, and your use of YouTube features through our platform is subject to YouTube's terms and policies.

TikTok Terms of Service:

By using Viral Assistant's TikTok integration features, you agree to be bound by the TikTok Terms of Service and TikTok Community Guidelines. Our Service uses TikTok's Content Posting API, and your use of TikTok features through our platform is subject to TikTok's terms, policies, and community standards.

2. Description of Service

Viral Assistant is an AI-powered social media management platform that allows users to:

  • Create and edit content for social media platforms
  • Schedule and publish content to Instagram, YouTube, and TikTok
  • Manage multiple social media accounts from one dashboard
  • Use AI-powered tools for content generation and optimization

2.1 No Guarantee of Viral Success

Important Notice:

While Viral Assistant provides tools and AI-powered assistance to help optimize your social media content, we do not guarantee that your content will go viral or achieve specific engagement metrics. Social media success depends on many factors beyond our control, including content quality, timing, audience preferences, platform algorithms, and market trends. We strive to provide you with the best tools and guidance possible to help increase your chances of success, but viral content cannot be guaranteed by any service or platform.

3. User Accounts

3.1 Account Creation

To use our Service, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Responsibility

  • You are responsible for all activities that occur under your account
  • You must notify us immediately of any unauthorized use
  • You must be at least 18 years old to create an account
  • One person or entity may maintain only one free account

4. Acceptable Use

4.1 Permitted Uses

You may use our Service for legitimate social media management purposes.

4.2 Prohibited Uses

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Publish spam, harmful, or offensive content
  • Impersonate others or provide false information
  • Attempt to gain unauthorized access to our systems
  • Use the Service for commercial purposes without proper authorization
  • Violate the terms of service of connected social media platforms

5. Content and Intellectual Property

5.1 Your Content

You retain ownership of content you create and upload to the Service. By using our Service, you grant us a limited license to process, store, and publish your content as necessary to provide the Service.

5.2 Our Content

The Service, including its design, functionality, and AI algorithms, is owned by holy grail e.U. and is protected by intellectual property laws.

5.3 Content Responsibility

  • You are solely responsible for your content and its compliance with laws
  • You warrant that you have all necessary rights to your content
  • We do not endorse or assume responsibility for user-generated content

6. Social Media Platform Integration

6.1 Third-Party Platform Terms

Our Service integrates with third-party social media platforms. By using these integrations, you agree to comply with the respective terms of service of each platform:

Important:

You are responsible for ensuring that your use of our Service and any content you publish complies with the terms, policies, and community guidelines of each social media platform. Violations of platform terms may result in account suspension or termination on those platforms, for which we are not responsible.

6.2 Platform Changes

We are not responsible for changes made by third-party platforms that may affect the functionality of our Service.

7. Payment and Subscription

7.1 Free and Paid Services

We offer both free and paid subscription tiers. Paid features are clearly marked and require a valid subscription.

7.2 Billing

  • Subscription fees are billed in advance on a monthly or annual basis
  • All payments are non-refundable except as required by law
  • We reserve the right to change pricing with 30 days notice
  • Failed payments may result in service suspension

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your data.

9. Service Availability

9.1 Uptime

We strive to maintain high service availability but do not guarantee uninterrupted access. We may perform maintenance that temporarily affects service availability.

9.2 Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the Service with or without notice.

10. Termination

10.1 Termination by You

You may terminate your account at any time by contacting us or using account deletion features.

10.2 Termination by Us

We may suspend or terminate your account if you violate these Terms or for other legitimate reasons, with or without notice.

10.3 Effect of Termination

  • Your right to use the Service will cease immediately
  • We may delete your account and data after termination
  • Provisions regarding liability and dispute resolution will survive termination

11. Disclaimers and Limitation of Liability

11.1 Service Disclaimer

The Service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

11.2 Limitation of Liability

To the maximum extent permitted by law, holy grail e.U. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

12. Indemnification

You agree to indemnify and hold harmless holy grail e.U. from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms are governed by Austrian law, without regard to conflict of law principles.

13.2 Jurisdiction

Any disputes arising from these Terms or the Service will be subject to the exclusive jurisdiction of the courts of Vienna, Austria.

14. Changes to Terms

We may update these Terms from time to time. We will notify users of material changes by email or through the Service. Continued use of the Service after changes constitutes acceptance of the new Terms.

15. Contact Information

If you have questions about these Terms, please contact us:

Email: contact@theholygrailcompany.com

Address: holy grail e.U., Kugelmanngasse 1A, 1230 Vienna, Austria

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.